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Kunal Shah & Shailendra Singh on Business Models & Moats

Kunal Shah, Founder & CEO of CRED, chats with Shailendra Singh, Managing Director at Peak XV, about building moats, and how a number of things, including customer centricity and company culture, can translate into moats. This session was recorded during Surge 06 in April 2022.

A crucial part of building an enduring company lies in fighting entropy, and one way of doing this is to leverage network effects that can propel growth. Kunal and Shailendra also dive into how a company’s success hinges not only on major decisions made at the top level but also on the myriad smaller choices made across the organization. When these choices echo the company’s ethos, they form the foundation of its resilience and longevity.

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INVESTMENT TEAM: MANAGING DIRECTORS

Shailendra Singh

Managing Director

GV Ravishankar

Managing Director

Mohit Bhatnagar

Managing Director

Abheek Anand

Managing Director

Rajan Anandan

Managing Director

Shailesh Lakhani

Managing Director

Ashish Agrawal

Managing Director

Harshjit Sethi

Managing Director

Ishaan Mittal

Managing Director

Sakshi Chopra

Managing Director

Tejeshwi Sharma

Managing Director

Rohit Agarwal

Managing Director

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We work side by side with founders to help them realise their ambitions. We distil our learnings and offer it to founders from advice and support to our community-based programs such as Surge, Spark, Build, Pathfinders and Guild.