Claire Hughes Johnson served as COO of Stripe from 2014 to 2021, scaling the company from ~160 to 7,000+ employees.
In this conversation at Peak XV & Surge Immersion, she covers her biggest operating learnings: goal-setting before and after product-market fit, the real cost of a bad senior hire, and how to build a leadership team that complements rather than mirrors the founder. Watch for operating playbook of one of the most iconic leaders in technology.
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